Downloadable computer software and downloadable mobile applications for use as a spreadsheet, for word processing, for allowing operators and users to interact using tablet computers, remote computers, mobile devices and POS (point of sale) terminals, for production planning and management relating to food and beverage and retail product order fulfillment and production flow, for providing point of sale payment services, for providing custom alerts, and for providing statistical reports related to restaurant and retail management, operation, sales, sales per man-hour, labor costs, all of the foregoing in the fields of food and beverage service management, restaurant management, retail management and services, order entry, inventory control, reporting, and analytics; downloadable communication software and downloadable applications for providing online access to a web-based restaurant and retail management computer system; downloadable restaurant and retail management computer software accessible through an online portal for food and beverage service management, restaurant management, retail management, records management, for point of sale order processing, back office administration, enterprise management, mobile, kiosk, and web ordering, inventory management, recipe management, daybook and manager log management, labor scheduling, time and attendance administration, tip management, conversational ordering, customizing suggestive selling displays, customizing customer facing displays, barcode scanning, displaying incoming caller ID, displaying digital signage, omni-channel ordering, guest management, gift and stored value card management, loyalty rewards administration, voice recognition, customizing kitchen display systems, machine learning, offline ordering and payment processing, remote computer network configuration, analyzing service time metrics, delivery management, money and deposit management, tax configuration and management, and providing a dashboard with full reporting of data analytics