Computer-assisted business information and research services, namely, using computer programs to capture, review, and analyze customer feedback data collected from third-party websites, all for the purpose of providing businesses with insight into customer satisfaction; Computer assisted business information and research services, for the purpose of identifying business competitors for others; Online monitoring services, namely, automatically monitoring third-party websites to capture business relevant content and providing analysis of the captured business relevant content to subscribers; Providing a website where businesses can update information about the business on multiple other third-party websites; Providing a website enabling businesses to obtain information about the business from multiple other third party websites; Brand reputation management, namely, compiling and preparing responses to online customer reviews; Providing marketing and reputation statistics, business data analytics, business intelligence services, business research, and brand reputation management services using computer application software, computer dashboard software, and computer application programming interfaces (API), all for the purpose of providing businesses with insight into customer satisfaction through data collected from third-party websites