Software as a service (SAAS) services featuring software for streamlining the process of managing investigations from start to finish, namely, for, connecting businesses, investigators, government agencies, attorneys, and insurance agencies, tracking time and expenses, invoicing, generating investigative reports, tracking licensing and certifications, organizing data, delivering case updates, securely sharing video, photos, documents, auto-populating documents with live case data, form, performance evaluation, and questionnaire creation, case and task assignment, request submission, data storage, custom billing and payment reminders, creating a calendar, setting up email and SMS alerts, and generating profit margins and other important financial statistics