Platform as a service (PAAS) featuring computer software platforms for business educational content to permit employers to create content, deliver content to employees, and measure training results, such content comprising new employee forms, new employee announcements, employee training plans, customer service training manuals, employee development plans, onboarding process flow charts, customer service interview questions, performance improvement plans, selling techniques, customer service tips, performance review phrases, customer service survey templates, certificates of completion, performance review templates, communication skills, learning measurement guides, learning management systems, employee handbook templates, customer service improvement skills, sales skills, customer service games, online training software, employee evaluation form templates, presentation skills, performance review examples, annual review templates, customer service training ideas, customer service standards, customer service policies, sales tips, sales training courses, writing performance review guides, employee training manual templates, retail skills, customer service training activities, cyber monday survival kits, sales training ideas, mobile learning basics, customer support training, calendaring