Computer software that provides real-time, integrated business management intelligence by combining information from various databases and presenting it in an easy-to-understand user interface; Computer software for use in customer relationship management; Computer software for administration of computer networks; Computer software for management, monitoring, reporting, and analysis of costs, technology resources, usage, and architecture; Computer software for collecting and managing data, performing analyses, providing alerts, creating and generating reports, producing sales quotations, and managing support requests in the fields of information technology; Computer software for technology system and service database and network management

Providing on-line, non-downloadable, Internet-based software application for technology system and service database and network management in the fields of information technology; Providing on-line, non-downloadable, Internet-based software application for administration of computer networks, use in customer relationship management, and financial management and analysis; Software as a service (SAAS) services, featuring cloud based software for use in monitoring computer resources, hardware resources, and server backup management; Software as a service (SAAS) services, featuring cloud based software for use in deploying computer resources and services and monitoring of computer systems to detect breakdowns; Software as a service (SAAS) services, namely, hosting software for use by others for use in the management, monitoring, configuration, and administration of computer networks, servers, computers and computing devices; Computer services, namely, providing temporary use of non-downloadable computer software for management of information technology resources and technology support requests