Downloadable software in the nature of a mobile applications and computer programs for obtaining, storing, organizing, managing, tracking, monitoring, analyzing, securing, authenticating and reporting business analytics information and data in the fields of business, operations, marketing, promotion, sales, customer service, customer information, customer relationship management, sales support, social media management and publication, employee efficiency, and security and authentication; software for document management, project management, compliance management, performance management, communication and collaboration management, contract management, forms management, surveys management, document and content management, ticketing and help desk management, workflow management and automation, digital transaction management, time and scheduling management, payments management, credentialing management, recruiting management, performance and bonus management, human resources management, marketing automation management, customer relationship management(CRM), software for content management, sales and marketing automation, activity management, reporting and business intelligence, social media and digital media management, ecommerce and web management, artificial intelligence and machine learning management, information security management, database and data storage management, business analytics management, document scanning and processing management; cognitive intelligence computer software and systems, voice command and recognition software, speech to text conversion software; voice-enabled software applications for information management; personal assistant software; autonomic resolution systems composed of computer hardware and applied software that enable computer systems to learn from, mine and categorize data and other inputs; and computer application software for logic programming; database management and word processing; computer software for converting natural language processing into machine-executable commands; computer software in the field of artificial intelligence, namely, software for building conversational systems; platforms and digital assistants using artificial intelligence; computer software for use in controlling the operation and execution of computer systems, programs, and networks; computer software for use in connecting disparate computer networks and systems, servers and storage devices; computer software for linking together computers and for enabling computing across a globally accessible network; computer software for managing hardware, software and processes that exist within an information technology environment, and instructional manuals sold as a unit therewith; all of the above relating specifically to cognitive computing technologies that provide multi-modal natural language processing, generation, reasoning and machine learning for contextual analysis and natural interaction; home and office automation and home and office device integration software; vehicle integration software; computer software for connecting, operating, integrating, controlling, and managing networked electronic devices, via wireless networks; computer software for others to use for the development of software to manage, connect, and operate internet of things (IoT) electronic devices; computer software for use as an application programming interface (API); software development kits (SDKs) comprising of software development tools and software for use as an application programming interface (API) for creating software and applications, namely, software for controlling, integrating, operating, connecting, and managing voice controlled information devices, namely, cloud-connected and voice-controlled smart electronic devices and electronic personal assistant devices; computer software development tools

Debugging, maintenance and updating of computer software for others; Providing temporary use of non-downloadable software applications, software development platforms and software development tools that enable software developers to program and users to build and configure software applications that work in conjunction with such non-downloadable software applications and platforms to transfer, share, format, manipulate and integrate data, information and such developer software applications working in conjunction with and between such non-downloadable software applications and platforms and third party services; Computer consulting services in the field of design, implementation and use of e-commerce software systems for others; Computer network design for others; Software design for others; Software design, programming, or maintenance of software; Design of home pages, software and web sites; Design, development and implementation of software; Providing a website featuring technology information relating to computer software provided; Technical support services, namely, troubleshooting of ecommerce software problems; and Technical support services in setting up ecommerce stores, namely, troubleshooting the implementation and use of computer e-commerce software systems and the design of homepages and websites; platform as a service (PaaS) featuring computer software platforms for retrieving, tracking, analyzing, testing, measuring and managing data, customer data and customer interactions in the fields of business, operations, information technology, marketing, advertising, brand development, sales, customer service, cloud computing, customer information, customer relationship management, employee efficiency, and security and authentication; platform as a service (PaaS) featuring computer software platforms for enabling marketers to plan, personalize, optimize, monitor, analyze and measure customer interactions across channels and devices; platform as a service (PaaS) featuring computer software platforms for enabling marketers to plan, personalize, optimize, monitor, analyze and measure customer interactions across social media, customer relationship management (CRM) systems, point-of-sale systems, web analytics, web posts, email and mobile devices; rental of computer software and web servers; Scientific and technological services, namely, research and design in the field of computer hardware and software design and development, computer services, namely, cloud hosting provider services and application service provider (ASP), namely, hosting computer software applications and websites of others; industry analysis and research services in the field of computer and mobile application software development; design and development of computer hardware and software; computer software consultancy; computer system design and analysis including for posting images, links, videos, text and other brand content, for retrieving, sorting, filtering and moderating user generated content and online communications, for managing brand content on social media websites and social networks, and for analyzing, retrieving and managing the performance of brand engagement; creating and maintaining web sites for others; data conversion of computer programs and data; maintenance of computer software; monitoring of computer systems by remote access to ensure proper functioning; providing search engines for the internet; styling services, namely, website and mobile application design services; technical research in the field of designing and developing computers and computer software systems for use in connection with automated business processes, business development tools, and business and data analytics; web site design consultancy; consultancy in the design and development of computer hardware; digitization of documents; duplication of computer programs; information technology consulting services; installation of computer software; providing temporary use of online non-downloadable software for generating embeddable code for websites, for the purpose of creating, customizing, deploying, scheduling, tracking, analyzing and managing online content on users' websites, on social media websites and other online forums, and for analyzing, monitoring and managing the performance of brand engagement of others; providing temporary use of online non-downloadable software for creating and deploying customized interactive content on social profiles; conducting technical project feasibility studies in the field of software design and development; quality control, namely, computer monitoring service which tracks application software performance, performs periodic software maintenance and provides reports and alerts concerning such performance; recovery of computer data; research and development of new products for others; server hosting; providing non-downloadable software for monitoring of social network sites and online content for others for the purpose of monitoring, analyzing, testing, and reporting about brand content on social media websites and social networks, and about the performance of online brand engagement