Providing personal concierge services for others comprising making requested personal arrangements and reservations and providing customer-specific information to meet individual needs, all provided by voice-controlled inquiries via a mobile phone, computer, tablet computer, or other electronic communication device, namely, adding and accessing calendar appointments, alarms, timers, reminders, all for personal use; online social networking services; intellectual property consultation; intellectual property watch services; legal services, namely, intellectual property consulting services in the field of identification, strategy, analytics, and invention; patent and industrial property consultation; providing a website featuring information about patents and patent applications; providing an online searchable database in the field of patent applications; providing information in the field of business law, litigation and intellectual property; providing information in the field of intellectual property legal services; providing on-line information in the field of intellectual property