Publications, namely, printed reports featuring information on business consulting and advisory services in the field of outsourcing

Business consulting services in the field of outsourcing; business consultation services provided to government and industry, namely, insourcing and outsourcing advisory services in the fields of applications development and maintenance, corporate real estate, customer relationship management, finance and accounting, human resources, information technology and procurement; business consulting services in the fields of strategy and business case for change, operational assessments, service management and governance, mergers, acquisitions and divestitures, shared services, offshoring and captive offshore; business consulting services, namely, sourcing advisory services in the fields of information technology outsourcing and business process outsourcing; business consultancy using analysis of a client's or third party's operation and performance relative to the operations and performances of other entities; business consultancy using comparative analysis of a client's or third party's performance; business consulting services in the field of cloud and digital business, namely, business research, advisory, management and strategy services related to trends and disruptive technologies driving change in the Cloud including Software-as-a-Service, Platform-as-a-Service, Infrastructure-as-a-Service, Mobility, Social Computing, and Advanced Analytics; Data as a service (DaaS) services, namely, analyzing and compiling business data; Business consultancy in the nature of organizational change management (OCM) consulting in the fields of strategy development, organizational alignment and communications; Business research, advisory and data analysis services in the fields of mobile computing, cloud computing, security, big data analytics, social business, sourcing, computerized manufacturing data, automation and data exchange in manufacturing technologies, SaaS platforms and IT infrastructure; business consulting services in the fields of robotic process automation and digital enablement; Business consulting services in the fields of managed governance and risk services; Business consulting services in the fields of network carrier services, technology strategy, operations design, market intelligence and technology research and analysis; Business consultancy in the field of digital transformation services, namely, automation and cloud and data analytics

IT training services, namely, end-user training related to technological, IT, cloud, digital transformation, system implementation and technology upgrades