MAKE SUPPORT YOUR COMPETITIVE ADVANTAGE - Trademark Details
Status: 606 - Abandoned - No Statement Of Use Filed
Image for trademark with serial number 87557172
Serial Number
87557172
Word Mark
MAKE SUPPORT YOUR COMPETITIVE ADVANTAGE
Status
606 - Abandoned - No Statement Of Use Filed
Status Date
2021-02-22
Filing Date
2017-08-04
Mark Drawing
4000 - Standard character mark Typeset
Published for Opposition Date
2018-05-22
Attorney Name
Law Office Assigned Location Code
M10
Employee Name
NADELMAN, ANDREA KOYNE
Statements
Goods and Services
Computer software for providing customer service and customer support; Computer software for managing call centers and contact centers; Computer software that provides a holistic computer software platform for customer interaction, including, without limitation, customer account verification, sharing of photos, videos or screenshots in real-time, and providing voice and chat communications via computer and communications networks including in-app, in-web, and 1-800 numbers; computer software for managing and tracking customer service agent performance and workflow; computer software for queuing, routing, transferring, conferencing, recording, logging, monitoring and supervising communications with customer service and customer support agents; Computer software for managing an omnichannel communications customer experience
Goods and Services
Telephone call services, namely, logging in the nature of tracking and monitoring call volume to and for customer services and customer support agents for business purposes, and supervising telephone calls, namely, providing business supervision in the field of customer service
Goods and Services
Communications services in the nature of video broadcasting services over the Internet or other communications network featuring the uploaded, posted and tagged videos of others wherein users have the ability to share videos or screenshots in real-time; computer telephony services and providing chat lines utilizing the internet via computer and communications networks including via software applications, computer websites, and toll-free telephone numbers by utilizing a holistic customer interaction platform; Call recording services; telephone call routing services, namely, queuing, routing, transferring, conferencing, and recording calls to and for customer service and customer support agents; providing voice chat services; Unified communications as a service (UCaaS), namely, providing communications services in the nature of instant messaging services; electronic and digital voice transmission, electronic and digital data transmission, audio and video calling services, namely, telephone communications and video telephone services, conferencing services, namely, web conferencing services and providing telephone conferencing services, and video chat in the nature of video conferencing services
Goods and Services
Software as a service (SaaS) featuring software for use in managing call centers and contact centers, database management, for service desk management; Software as a service (SaaS) featuring software for contact center interaction management; Software as a service (SaaS) featuring software for call center interaction management; customization and implementation of computer software for contact center management; Providing online non-downloadable cloud computing software for contact center data management; Software as a service (SaaS) featuring software for contact center interaction management; Providing online nondownloadable customer interaction software that facilitates the customer communications experience; Software as a service (SaaS) featuring software that enables voice and chat communications via computer and communications networks including via software applications, computer websites, and via toll-free telephone numbers by utilizing a holistic customer interaction platform; Software as a service (SaaS) featuring software for providing customer service and customer support, namely, for use in customer relationship management (CRM); Software as a service (SaaS) featuring software for managing and tracking customer service agent performance and workflow; Software as a service (SaaS) featuring software for queuing, routing, transferring, conferencing, recording, logging, monitoring and supervising communications with customer service and customer support agents; Software as a service (SaaS) for managing an omnichannel communications customer experience, namely, software for management of customer communication experiences; Platform as a service (PaaS) featuring computer software platforms for call center and contact center interaction management
Classification Information
International Class
035 - Advertising; business management; business administration; office functions. - Advertising; business management; business administration; office functions.
US Class Codes
100, 101, 102
Class Status Code
6 - Active
Class Status Date
2018-04-17
Primary Code
035
International Class
038 - Telecommunications. - Telecommunications.
US Class Codes
100, 101, 104
Class Status Code
6 - Active
Class Status Date
2017-08-09
Primary Code
038
International Class
042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software; legal services. - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software; legal services.
US Class Codes
100, 101
Class Status Code
6 - Active
Class Status Date
2017-08-09
Primary Code
042
Correspondences
Name
David Greenbaum
Address
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Trademark Events
Event DateEvent Description
2017-08-08NEW APPLICATION ENTERED IN TRAM
2017-08-09NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM
2017-09-20ASSIGNED TO EXAMINER
2017-09-20NON-FINAL ACTION WRITTEN
2017-09-20NON-FINAL ACTION E-MAILED
2017-09-20NOTIFICATION OF NON-FINAL ACTION E-MAILED
2018-02-28TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
2018-02-28ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
2018-04-05TEAS PETITION TO REVIVE RECEIVED
2018-04-05PETITION TO REVIVE-GRANTED
2018-04-05TEAS RESPONSE TO OFFICE ACTION RECEIVED
2018-04-06NOTICE OF REVIVAL - E-MAILED
2018-04-16ASSIGNED TO LIE
2018-04-17CORRESPONDENCE RECEIVED IN LAW OFFICE
2018-04-17TEAS/EMAIL CORRESPONDENCE ENTERED
2018-04-18APPROVED FOR PUB - PRINCIPAL REGISTER
2018-05-02NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED
2018-05-22PUBLISHED FOR OPPOSITION
2018-05-22OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
2018-07-17NOA E-MAILED - SOU REQUIRED FROM APPLICANT
2019-01-14TEAS CHANGE OF OWNER ADDRESS RECEIVED
2019-01-14APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED
2019-01-14TEAS EXTENSION RECEIVED
2019-01-14EXTENSION 1 FILED
2019-01-14EXTENSION 1 GRANTED
2019-01-16NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED
2019-07-16TEAS EXTENSION RECEIVED
2019-07-16EXTENSION 2 FILED
2019-07-16EXTENSION 2 GRANTED
2019-07-18NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED
2020-01-15TEAS EXTENSION RECEIVED
2020-01-15EXTENSION 3 FILED
2020-01-15EXTENSION 3 GRANTED
2020-01-17NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED
2020-07-14TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
2020-07-14ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
2020-07-14TEAS CHANGE OF CORRESPONDENCE RECEIVED
2020-07-16TEAS EXTENSION RECEIVED
2020-07-16EXTENSION 4 FILED
2020-07-16EXTENSION 4 GRANTED
2020-07-18NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED
2021-02-22ABANDONMENT - NO USE STATEMENT FILED
2021-02-22ABANDONMENT NOTICE E-MAILED - NO USE STATEMENT FILED