MAKE SUPPORT YOUR COMPETITIVE ADVANTAGE - Trademark Details
Status: 606 - Abandoned - No Statement Of Use Filed
Serial Number
87557172
Word Mark
MAKE SUPPORT YOUR COMPETITIVE ADVANTAGE
Status
606 - Abandoned - No Statement Of Use Filed
Status Date
2021-02-22
Filing Date
2017-08-04
Mark Drawing
4000 - Standard character mark
Typeset
Published for Opposition Date
2018-05-22
Attorney Name
Law Office Assigned Location Code
M10
Employee Name
NADELMAN, ANDREA KOYNE
Statements
Goods and Services
Computer software for providing customer service and customer support; Computer software for managing call centers and contact centers; Computer software that provides a holistic computer software platform for customer interaction, including, without limitation, customer account verification, sharing of photos, videos or screenshots in real-time, and providing voice and chat communications via computer and communications networks including in-app, in-web, and 1-800 numbers; computer software for managing and tracking customer service agent performance and workflow; computer software for queuing, routing, transferring, conferencing, recording, logging, monitoring and supervising communications with customer service and customer support agents; Computer software for managing an omnichannel communications customer experience
Goods and Services
Telephone call services, namely, logging in the nature of tracking and monitoring call volume to and for customer services and customer support agents for business purposes, and supervising telephone calls, namely, providing business supervision in the field of customer service
Goods and Services
Communications services in the nature of video broadcasting services over the Internet or other communications network featuring the uploaded, posted and tagged videos of others wherein users have the ability to share videos or screenshots in real-time; computer telephony services and providing chat lines utilizing the internet via computer and communications networks including via software applications, computer websites, and toll-free telephone numbers by utilizing a holistic customer interaction platform; Call recording services; telephone call routing services, namely, queuing, routing, transferring, conferencing, and recording calls to and for customer service and customer support agents; providing voice chat services; Unified communications as a service (UCaaS), namely, providing communications services in the nature of instant messaging services; electronic and digital voice transmission, electronic and digital data transmission, audio and video calling services, namely, telephone communications and video telephone services, conferencing services, namely, web conferencing services and providing telephone conferencing services, and video chat in the nature of video conferencing services
Goods and Services
Software as a service (SaaS) featuring software for use in managing call centers and contact centers, database management, for service desk management; Software as a service (SaaS) featuring software for contact center interaction management; Software as a service (SaaS) featuring software for call center interaction management; customization and implementation of computer software for contact center management; Providing online non-downloadable cloud computing software for contact center data management; Software as a service (SaaS) featuring software for contact center interaction management; Providing online nondownloadable customer interaction software that facilitates the customer communications experience; Software as a service (SaaS) featuring software that enables voice and chat communications via computer and communications networks including via software applications, computer websites, and via toll-free telephone numbers by utilizing a holistic customer interaction platform; Software as a service (SaaS) featuring software for providing customer service and customer support, namely, for use in customer relationship management (CRM); Software as a service (SaaS) featuring software for managing and tracking customer service agent performance and workflow; Software as a service (SaaS) featuring software for queuing, routing, transferring, conferencing, recording, logging, monitoring and supervising communications with customer service and customer support agents; Software as a service (SaaS) for managing an omnichannel communications customer experience, namely, software for management of customer communication experiences; Platform as a service (PaaS) featuring computer software platforms for call center and contact center interaction management
Classification Information
International Class
035 - Advertising; business management; business administration; office functions. - Advertising; business management; business administration; office functions.
US Class Codes
100, 101, 102
Class Status Code
6 - Active
Class Status Date
2018-04-17
Primary Code
035
International Class
038 - Telecommunications. - Telecommunications.
US Class Codes
100, 101, 104
Class Status Code
6 - Active
Class Status Date
2017-08-09
Primary Code
038
International Class
042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software; legal services. - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software; legal services.
US Class Codes
100, 101
Class Status Code
6 - Active
Class Status Date
2017-08-09
Primary Code
042
Correspondences
Name
David Greenbaum
Address
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Trademark Events
Event Date | Event Description |
2017-08-08 | NEW APPLICATION ENTERED IN TRAM |
2017-08-09 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM |
2017-09-20 | ASSIGNED TO EXAMINER |
2017-09-20 | NON-FINAL ACTION WRITTEN |
2017-09-20 | NON-FINAL ACTION E-MAILED |
2017-09-20 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
2018-02-28 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
2018-02-28 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
2018-04-05 | TEAS PETITION TO REVIVE RECEIVED |
2018-04-05 | PETITION TO REVIVE-GRANTED |
2018-04-05 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
2018-04-06 | NOTICE OF REVIVAL - E-MAILED |
2018-04-16 | ASSIGNED TO LIE |
2018-04-17 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
2018-04-17 | TEAS/EMAIL CORRESPONDENCE ENTERED |
2018-04-18 | APPROVED FOR PUB - PRINCIPAL REGISTER |
2018-05-02 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
2018-05-22 | PUBLISHED FOR OPPOSITION |
2018-05-22 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
2018-07-17 | NOA E-MAILED - SOU REQUIRED FROM APPLICANT |
2019-01-14 | TEAS CHANGE OF OWNER ADDRESS RECEIVED |
2019-01-14 | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED |
2019-01-14 | TEAS EXTENSION RECEIVED |
2019-01-14 | EXTENSION 1 FILED |
2019-01-14 | EXTENSION 1 GRANTED |
2019-01-16 | NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED |
2019-07-16 | TEAS EXTENSION RECEIVED |
2019-07-16 | EXTENSION 2 FILED |
2019-07-16 | EXTENSION 2 GRANTED |
2019-07-18 | NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED |
2020-01-15 | TEAS EXTENSION RECEIVED |
2020-01-15 | EXTENSION 3 FILED |
2020-01-15 | EXTENSION 3 GRANTED |
2020-01-17 | NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED |
2020-07-14 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
2020-07-14 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
2020-07-14 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
2020-07-16 | TEAS EXTENSION RECEIVED |
2020-07-16 | EXTENSION 4 FILED |
2020-07-16 | EXTENSION 4 GRANTED |
2020-07-18 | NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED |
2021-02-22 | ABANDONMENT - NO USE STATEMENT FILED |
2021-02-22 | ABANDONMENT NOTICE E-MAILED - NO USE STATEMENT FILED |