Computer software as a service featuring software for use in the field of information technology for the creation, development, deployment, integration, hosting, storing, publishing, and management of other computer programs, databases and database applications, business applications, mobile internet applications, data connectivity solutions, websites and website content management solutions, client interfaces, soliciting, gathering, categorizing and prioritizing customer feedback and generating and assigning tasks to address such feedback, project management, email and social media marketing and data within public or private online environments, which may be on-premise, cloud-based, or a combination thereof, and which are accessible via local area, wide area, and global networks