Computer software for enabling patients, caregivers, and medical personnel to coordinate patient care; computer software for patient satisfaction assessments for use in the field of health care; computer software in the nature of a mobile messaging, alerting, directory, and proximity/presence monitoring application used for the integration of medical information systems and telecommunications systems and devices; Computer software in the nature of a mobile messaging software for patient satisfaction, quality of care, discharge times, and patient wait times; computer software that provides analytical reports in the healthcare field based on patient satisfaction, quality of care, discharge times, and patient wait times; computer software for use by patients, caregivers and medical personnel for healthcare collaboration; software that allows medical personnel, caregivers and patients to access real-time physician notes, lab results, and other medical-related data; Software providing real time analytical information for medical patients, caregivers and administrators to facilitate immediate issue resolution and improved outcomes