Software as a service (SAAS) services featuring customer relationship management (CRM) software for connecting small and designated minority and disadvantaged businesses with services buyers; software as a service (SAAS) services featuring business development software for aggregating business opportunities from private sector businesses, non-profit organizations, government and other public sector organizations, and connecting professional and technical advisors and consultants with small businesses; software as a service (SAAS) services featuring integrated communication applications in the nature of customer relationship management software (CRM); software as a service (SAAS) services featuring business analytics and business intelligence applications for measuring and reporting utilization rates and sales goals as these relate to minority designated businesses as defined and determined by Local, State and Federal Agencies; software as a service (SAAS) services featuring software for small business development using gap analysis techniques and statistical tools; software as a service (SAAS) services featuring software for use in sales and business development training; enterprise resource planning (ERP) software for use in business analysis, procurement management, audit planning, sales management, and financial performance reporting; software as a service (SAAS) services featuring telecommunications software platforms for hosting and managing virtualized private branch exchange (PBX) systems; software as a service (SAAS) services featuring software for database management for virtual service desks and database management for financial management, accounting, and human resources management; software as a service (SAAS) services featuring software for procurement management; software as a service (SAAS) services featuring software for e-commerce services to allow users to perform electronic business transactions relating to construction, manufacturing and retail sectors