PROVIDING MULTI-LINGUAL COMPUTER SOFTWARE SERVICES IN THE NATURE OF SOFTWARE AS A SERVICE (SAAS) FEATURING COMPUTER SOFTWARE FOR HOTEL GUESTS TO ORDER HOTEL AMENITIES IN THEIR NATIVE OR PREFERRED LANGUAGE, SUBMIT REVIEWS AND PROVIDE FEEDBACK REGARDING THEIR HOTEL EXPERIENCES, AND COMMUNICATE DIRECTLY WITH HOTEL EMPLOYEES; SOFTWARE AS A SERVICE (SAAS) SERVICES FEATURING MULTI-LINGUAL SOFTWARE FOR HOTEL GUESTS TO ORDER HOTEL AMENITIES IN THEIR NATIVE OR PREFERRED LANGUAGE, SUBMIT REVIEWS AND PROVIDE FEEDBACK REGARDING THEIR HOTEL EXPERIENCES, AND COMMUNICATE DIRECTLY WITH HOTEL EMPLOYEES; SAAS SERVICES FEATURING SOFTWARE FOR HOTEL EMPLOYEES FOR PROCESSING REQUESTS FROM GUESTS, COORDINATING STAFF ACTIVITIES, AND MONITORING THE STATUS OF GUEST REQUESTS; SAAS SERVICES FEATURING SOFTWARE FOR COLLECTION AND ANALYSIS OF USER DATA FOR MONITORING GUEST PREFERENCES AND IMPROVING STAFF PERFORMANCE; PROVIDING A WEBSITE FEATURING ONLINE NON-DOWNLOADABLE MULTI-LINGUAL SOFTWARE THAT ENABLES USERS TO ORDER HOTEL AMENITIES IN THEIR NATIVE OR PREFERRED LANGUAGE, SUBMIT REVIEWS AND PROVIDE FEEDBACK REGARDING THEIR HOTEL EXPERIENCES, AND COMMUNICATE DIRECTLY WITH HOTEL EMPLOYEES; PROVIDING A WEBSITE FEATURING ONLINE NON-DOWNLOADABLE SOFTWARE THAT ENABLES USERS TO PROCESS REQUESTS FROM GUESTS, COORDINATE STAFF ACTIVITIES, AND MONITOR THE STATUS OF GUEST REQUESTS; PROVIDING A WEBSITE FEATURING ONLINE NON-DOWNLOADABLE MULTI-LINGUAL SOFTWARE THAT ENABLES USERS TO COLLECT AND ANALYZE USER DATA FOR MONITORING GUEST PREFERENCES AND IMPROVING STAFF PERFORMANCE; PROVIDING ONLINE NON-DOWNLOADABLE COMPUTER SOFTWARE IN THE FIELD OF HOTELS AND HOSPITALITY BUSINESSES FOR HOTEL GUESTS TO ORDER HOTEL AMENITIES IN THEIR NATIVE OR PREFERRED LANGUAGE, SUBMIT REVIEWS AND PROVIDE FEEDBACK REGARDING THEIR HOTEL EXPERIENCES, AND COMMUNICATE DIRECTLY WITH HOTEL EMPLOYEES