Computer programmes for document management; Computer programs for connecting remotely to computers or computer networks; Computer programs for editing images, sound and video; Computer programs for searching remotely for content on computers and computer networks; Computer programs for searching the contents of computers and computer networks by remote control; Computer programs for user interface design; Computer programs for using the internet and the world wide web; Computer programs for using the internet and the worldwide web; Computer programs for delivery management, field service management, warehouse management, customer relationship management; Software for processing images, graphics and text; Automated systems, namely, software, hardware and communications devices for planning, scheduling, controlling, monitoring and providing information on transportation assets and parts thereof; Computer software for communicating with users of hand-held computers; Computer software for creating searchable databases of information and data; Computer software for the field of warehousing and distribution, to manage transactional data, provide statistical analysis, and produce notifications and reports; Computer software for use in customer relationship management (CRM); Computer software for assigning tasks to home delivery service providers; Computer software, namely, an application allowing sales and field service employees to update and receive data stored in an enterprise's computer databases in real time, using a mobile device, with full telephony integration with the telephone and/or software features of the mobile device; Computer application software for mobile phones, namely, software for delivery management, field service management; Computer application software for home delivery service providers, namely, software for delivery management, field service management, warehouse management, customer relationship management; Downloadable software in the nature of a mobile application for home delivery management used by service technicians and installers; Downloadable geographic information system (GIS) software; Downloadable mobile applications for assigning tasks to field service technicians and installers