Computer application software allowing travelers staying at various lodging accommodations including hotels, co-living spaces, extended stay and residential properties to request services such as housekeeping and concierge, booking such services, and requesting consumer goods and other amenities; downloadable intelligent cloud-based software platform for managing stay service requests to hotel guests and delivery of goods such as food, toiletries, clothing, equipment and travel accessories, the aforementioned software platform allowing for easy ordering, making predictions and recommendations to guests on goods to order, by determining their preferences based on customer input, artificial intelligence (AI) and Internet of Things (IoT); downloadable mobile application to provide concierge services and real- time communication through chatbots within the hotel and travel industry, the aforementioned mobile application enables interaction between operational staff, independent delivery contractors and fellow travelers