Platform as a service (PAAS) services featuring computer software platforms for use in omni-channel customer engagement for streamlining and managing all digital customer interactions, across all channels being used to organize, create, deliver and manage customer experiences, internal agent personnel, and company employee experiences and to enable organizations and businesses to define, design, develop, deploy, and manage omni-channel digital experiences from a single platform to engage their customers, agents, suppliers and employees through all channels, enabling a universal experience across all devices from one unified source code, for use in all industry fields; Platform as a service (PAAS) services featuring computer software platforms for licensing an on premise platform solution for use by organizations and businesses to provide digital customer experiences to those it engages in the course of business, across all channels, on all mobile devices for use in all industry fields

Licensing of platform as a service services featuring computer software platforms for use by organizations and businesses to provide digital customer experiences to those it engages in the course of business, across all channels, on all mobile devices for use in all industry fields