Computer software adapted to simulate a responsive conversation with human users by means of bi-directional auditory or textual communication and providing customer relationship management features; Computer software adapted for integration with communications technology that is enabled to engage in responsive conversation with human users, hardware devices or software applications by means of bi-directional auditory or textual communication and providing customer relationship management features, engagement metrics, analytics, promotional and marketing campaign management; Computer software adapted to enable users to send and receive textual or auditory verbal messages to and from one or more chatbots within a same or a related communications session with a user; Computer software adapted to enable users to send and receive textual or auditory verbal messages to and from one or more chatbots to interact with a human within a same or a related communications session with a user; Computer software adapted to enable two or more chatbots to interact with one another and a user within a same or a related communications session; Computer software adapted to enable two or more chatbots to interact with one another within a same or a related communications session; Computer software adapted to enable audio data messaging and scheduling; Computer software adapted to enable documentation and analysis of chatbot and user interaction histories and user profile data, namely, user profile data specifying user locations, user genders, references to chatbot messaging scheduling, delivery and content and messaging, and user behavior

Software as a service (SAAS) services featuring software adapted to simulate a responsive conversation with human users by means of bi-directional auditory or textual communication and providing customer relationship management features; Software as a service (SAAS) services featuring software adapted for integration with communications technology that is enabled to engage in responsive conversation with human users by means of bi-directional auditory or textual communication and providing customer relationship management features; Software as a service (SAAS) services featuring software adapted to enable users to send and receive textual or auditory verbal messages to and from two or more chatbots within a same or a related communications session with a user; Software as a service (SAAS) services featuring software adapted to enable to or more chatbots to interact with one another and a user within a same or a related communications session; Software as a service (SAAS) services featuring software adapted to enable audio data messaging and scheduling; Software as a service (SAAS) services featuring software adapted to enable documentation and analysis of chatbot and user interaction histories and user profile data, namely, user profile data specifying user locations, user genders, references to chatbot messaging scheduling, delivery and content and messaging, and user behavior; Platform as a service (PAAS) featuring software adapted for integration with communications technology that is enabled to engage in responsive conversation with human users by means of bi-directional auditory or textual communication and providing customer relationship management features; Platform as a service (PAAS) featuring computer software platforms adapted to simulate a responsive conversation with human users by means of bi-directional auditory or textual communication and providing customer relationship management features; Platform as a service (PAAS) featuring software services adapted to enable users to send and receive textual or auditory verbal messages to and from two or more chatbots within a same or a related communications session with a user; Platform as a service (PAAS) featuring software services adapted to enable to or more chatbots to interact with one another and a user within a same or a related communications session; Platform as a service (SAAS) featuring software services adapted to enable audio data messaging and scheduling; Software as a service (SAAS) featuring software services adapted to enable documentation and analysis of chatbot and user interaction histories and user profile data, namely, user profile data specifying user locations, user genders, references to chatbot messaging scheduling, delivery and content and messaging, and user behavior