managed care services, namely, health care cost containment, health care cost review, computerized database management, and electronic processing of healthcare information; customized business risk management consultation services, namely, business risk evaluation, business risk assessment in the nature of business hazard surveying; business risk management services, namely, developing business risk control programs for others; preparing business reports for others in the field of workers compensation insurance, general liability insurance, automobile liability insurance, professional liability insurance, medical malpractice insurance, and property insurance

customized financial risk management consultation services, namely, financial risk assessment services related to property and liability, insurance underwriting consultation, and financial loss analysis consultation; Providing insurance services in the field of risk management solutions, namely, claims administration, claims processing, providing claims status information, and financial risk assessment services in the nature of underwriting risk assessments; providing online insurance information in the field of workers compensation, general liability, automobile liability, professional liability, medical malpractice , property, and health care; providing online insurance services, namely, insurance claims administration, insurance claims processing, and claims status information services in the field of workers compensation, general liability, automobile liability, professional liability, medical malpractice and property; providing online insurance services, namely, claims administration, claims processing, claims status information services, insurance member eligibility information services, and insurance enrollment information services, all in the field of health care; administration of preferred provider plans in the field of healthcare; managed care health insurance administration; information management services in the field of insurance claim adjusting, namely, providing an on-line computer database featuring insurance information for insurance claim adjustment

providing online non-downloadable computer software for data storage and retrieval in the field of insurance risk management; providing an interactive website featuring technology that enables users to view and manage insurance claims