Cloud-based software as a service and platform as a service for use as a spreadsheet, for word processing, for database management, for use in the electronic storage, management, and reporting of data and for allowing operators and consumers to interact using mobile devices and POS (point of sale) terminals, in the field of retail and restaurant management; cloud-based software as a service and platform as a service for point of sale functions, back office solutions, enterprise management, mobile, kiosk, and web ordering, inventory management, recipe management, daybook and manager log management, labor scheduling, time attendance functions, conversational ordering, suggestive selling, customer facing displays, omni-channel ordering, guest management, loyalty services, voice recognition, machine learning, offline ordering and payment functionality, cloud based disaster recovery, remote configuration, service time metrics, delivery management, money and deposit management, tax configuration and management, and for providing a dashboard with full reporting of data analytics