Business communication interfaces for computers and multimedia devices, and collaboration software applications that manage multiple interactions and channels of communications in any media, including voice, video, instant messaging, e-mail and social media, and integrates with enterprise and social media contacts, e-mail accounts, instant messaging sessions, voice, video and data conferencing application; Software platform for providing communication devices with uniform access to communication applications; Software for integrating communication devices with communication applications; Software for performing application integration; Client software for providing user interface between and integration of communication devices to communication applications; Software for providing on-line access to cloud-based services in the field of enterprise communications; Computer software for use as an application development platform for the addition, deployment and integration of collaboration applications across multiple communication systems and devices; Computer software for use as an application development platform providing third party call control, flexible call leg and serial forking communications functions, database persistence, support for connections to additional applications and presence services; Computer software for use in creating customer and enterprise data repositories; Computer software for use as an application development platform for the direction and redirection of information, monitoring of words and other information exchanged in a communications system, capture and distribution of logistical information; Computer software for use as an application development platform for the identification and classification of customers; Computer software for comprehensive integrated application platforms, management tools, and services to enable rapid development and deployment of solutions on premise or in private or public clouds by enterprise and service providers

Providing user access to a global computer network

Providing temporary use of non-downloadable cloud-based software for the development and testing of communications and collaboration applications; Engineering services in the fields of telecommunications; Monitoring of computer software for technical purposes; Providing temporary use of online non-downloadable software for managing voice, video and data communications over a computer network; Computer services, namely, providing virtual computer systems and virtual computer environments through cloud computing for data storage services and for online laboratory environments; Computer software design services; Technical support services in the nature of troubleshooting of computer software problems, and managing the web sites of others; Design, implementation, installation, management and maintenance of local and wide area networks, and virtual private networks, namely, planning and development of electronic communications networks; Technical support services, namely, work assignment call reconstruction and real-time speech support