Computer software for capturing, storing, analyzing, comparing and reporting information about devices in the nature of printers, copiers, and multi-function peripheral device and output devices being all in-one fax, copy, scan, print and email devices, such information being device serial numbers, names, manufacturers, firmware, IP addresses, physical locations, toner levels, hostnames, descriptions, model names, model numbers, operating times, individual usage meter values, reads and breakdowns, vendor error codes, operational status, maintenance status and addresses of computers to connected to said devices

Providing on-line, non-downloadable software for capturing, storing, analyzing, comparing and reporting information about devices in the nature of printers, copiers, and multi-function peripheral device and output devices being all-in-one fax, copy, scan, print and email devices, such information being device serial numbers, names, manufacturers, firmware, IP addresses, physical locations, toner levels, hostnames, descriptions, model names, model numbers, operating times, individual usage meter values, reads and breakdowns, vendor error codes, operational status, maintenance status and addresses of computers to connected to said devices; Providing technical support services, namely, troubleshooting of computer software problems for capturing, storing, analyzing, comparing and reporting information about devices in the nature of printers, copiers, and multi-function peripheral device and output devices being all-in-one fax, copy, scan, print and email devices, such information being device serial numbers, names, manufacturers, firmware, IP addresses, physical locations, toner levels, hostnames, descriptions, model names, model numbers, operating times, individual usage meter values, reads and breakdowns, vendor error codes, operational status, maintenance status and addresses of computers to connected to said devices