Advanced product research in the field of artificial intelligence; Computer programming services for customers that enables the customer's digital devices to process natural language queries from end users; Software as a service (SAAS) services featuring software for providing consumer information via voice-controlled automated inquiries, namely, providing an online automated consumer resource for searching, locating, rating and providing directions for the purchase, consumption and use of a wide range of consumer products, services and information over a global communications network; Software as a service (SAAS) services featuring software for use by others for use in decision making, risk analysis and reasoning that provide voice or text based natural language processing, generation, reasoning and machine learning for contextual analysis and natural interaction; Software as a service (SAAS) services featuring software for use in speech recognition, natural language understanding, speaker recognition and biometrics, machine learning, text to speech, and multimodal search, namely voice or text based search; Software as a service (SAAS) services featuring software for customer relationship management (CRM), user and entity behavioral analytics (UEBA); Software as a service (SAAS) services featuring software for in network and cyber intelligence that integrates data processing, namely, user and entity behavioral analytics, suspicious activity intelligence, insider threat via natural language processing, computational linguistics, information retrieval, artificial intelligence, and machine learning which is capable of understanding general human queries and formulating responses