Technical support services, namely, troubleshooting in the nature of diagnosing problems with computer hardware, computer software and accessing or receiving data via the Internet, wired networks, wireless networks and other electronic communications networks; web site hosting services; home and business automation services, namely, remote monitoring and control of lighting apparatus, temperature levels, heating, ventilation and air conditioning (HVAC) systems and appliances; and providing search engines for obtaining data via the Internet, mobile networks and other electronic communications networks