Computer software for provisioning, deploying, configuring, managing, securing, optimizing, monitoring, backing-up, recovering, modeling, testing, storing, upgrading, diagnosing, fixing, analyzing, problem resolving, discovering, and using multiple operating systems, computer hardware, computer software, computer networks and virtual computing infrastructure; computer software for use in provisioning, deploying, configuring, managing, securing, optimizing, monitoring, backing-up, recovering, modeling, testing, storing, upgrading, diagnosing, fixing, analyzing, problem resolving, discovering, and using hardware and software resources and components of computer and communications networks, and to enable cross-platform functionality, for businesses and individuals; computer software for knowledge acquisition, knowledge processing and knowledge presentation; computer software for use in personal computers, laptops, PDAs, PIMs, mobile telephones, digital appliances, virtual machines, virtual appliances, other mobile computing and communications devices, and automobiles and other vehicles or transportation devices, to manage, enhance and optimize the computing resources of such devices

Installation, maintenance, and repair of computer hardware, computer networking hardware, and the computer hardware components of a virtual computing infrastructure; technical support services, namely, troubleshooting in the nature of repair of computer hardware

Educational services, namely, providing classes, seminars, conferences, and workshops in the fields of computer hardware and software; educational services, namely, writing books and articles for periodicals other than for advertising or publicity in the fields of computer hardware and software; educational services, namely, publishing books, articles and technical papers in the fields of computer hardware and software; training services in the fields of computer hardware and software; arranging and conducting educational classes, educational seminars, educational road shows, educational conferences and educational presentations regarding virtual infrastructure, storage and networking

Installation, maintenance, and repair of the computer software components of a virtual computing infrastructure; technical consulting and research services in the fields of computer software, computer hardware, computer networks, and virtual computing infrastructure; computer services, namely, virtual test lab management services in the nature of creating a copy of a network production environment within an isolated network for purposes of testing for others; computer programming services; computer services, namely, management of automated deployment of computer software, computer networks and virtual computing infrastructure services for others; design, development, implementation, analysis, integration, performance monitoring, backing-up, recovering, diagnosis, testing and management of computer hardware, computer software, computer networks and virtual computing infrastructure for others; customization and configuration of computer hardware, computer software, computer networks and virtual computing infrastructure; computer consultation, namely, consulting services related to virtual computing infrastructure, storage and networking; computer services, namely, managed information technology services and operations for others, namely, management of virtual computing infrastructure, networking and storage services; hosting, managing and administering computer hardware, computer software, computer networks and virtual computing infrastructure for others; providing temporary use of non-downloadable computer software for provisioning, deploying, configuring, managing, securing, optimizing, monitoring, backing-up, recovering, modeling, testing, storing, upgrading, diagnosing, fixing, analyzing, problem resolving, discovering, and using multiple operating systems, computer hardware, computer software, computer networks and virtual computing infrastructure; providing temporary use of non-downloadable computer software for use in provisioning, deploying, configuring, managing, securing, optimizing, monitoring, backing-up, recovering, modeling, testing, storing, upgrading, diagnosing, fixing, analyzing, problem resolving, discovering, and using hardware and software resources and components of computer and communications networks, and to enable cross-platform functionality, for businesses and individuals; providing temporary use of non-downloadable computer software for knowledge acquisition, knowledge processing and knowledge presentation; providing temporary use of non-downloadable computer software for use in personal computers, laptops, PDAs, PIMs, mobile telephones, digital appliances, virtual machines, virtual appliances, other mobile computing and communications devices, and automobiles and other vehicles or transportation devices, to manage, enhance and optimize the computing resources of such devices; leasing and rental of computer hardware, computer software, computer networks and virtual computing infrastructure; technical support services, namely, troubleshooting in the nature of diagnosing problems with computer hardware and troubleshooting of computer software, computer networks and virtual computing infrastructure problems; technical writing for others, namely, writing the technical papers in the fields of computer hardware and software; consulting services in the fields of computer hardware and software; provision of online computer databases featuring information in the fields of computer software, computer hardware, computer networks, and virtual computing infrastructure; providing a website featuring information in the fields of computer software, computer hardware, computer networks, and virtual computing infrastructure; technical support services for troubleshooting and diagnosing computer hardware and software problems provided by means of an online computer database