Providing software for use in the healthcare field, namely, software for managing, storing, analyzing, maintaining, processing, structuring, reviewing, building, editing, distributing, communicating, organizing, sharing, referencing, monitoring and integrating healthcare information; providing online non-downloadable computer software for automating clinical, financial and administrative healthcare processes and conducting health related transactions via computer and communication networks; design for others of computer software for use in the healthcare field; implementation, maintenance and repair of computer software for use in the healthcare field; technical support services, namely, troubleshooting of healthcare software via telephone, electronic and on-site communication. Providing software in the field of emergency response vehicle services featuring Internet-based software for recording emergency response vehicle calls, providing real-time access to existing patient information, managing tracking and monitoring information regarding emergency response vehicle status and location, evaluating emergency response vehicle operations based on performance indicators, dispatching emergency response vehicles to a location of a call, providing quality assurance and quality improvement evaluations of emergency response vehicle performances, verifying billing information before the billing information is forwarded to third parties for reimbursement, and billing third parties for emergency response vehicle services rendered. Software as a Service (SAAS) services for use in the healthcare field, namely, software for managing, storing, analyzing, maintaining, processing, structuring, reviewing, building, editing, distributing, communicating, organizing, sharing, and monitoring "overcrowding scores", "Surge Plans", and emergency response information