Troubleshooting in the nature of diagnosing problems with wireless telecommunications devices via a website, namely, providing a website featuring diagnostic information for wireless telecommunications devices; Providing a website featuring wireless telecommunications diagnostic services, namely, provision of wireless telecommunications device diagnostic information via a website; providing temporary use of nondownloadable software for transmitting and receiving mobile telecommunications device and software diagnostic information; Providing information in the fields of technology and software development via an on-line website, namely, providing a website featuring information concerning mobile telecommunications device events in the nature of wireless telecommunications network performance and relevant to mobile device and software diagnostics; Technical support services, namely, troubleshooting of computer software problems via a website, namely, providing a website that provides troubleshooting information regarding the diagnosis of technical issues concerning telecommunications software; computer services, namely, hosting a website that features cellular network geographical coverage information; computer services, namely, hosting a website that receives and displays alerts regarding cellular network geographical coverage information; providing temporary use of nondownloadable software for use in technical support and troubleshooting for mobile telecommunications devices; Technical support services, namely, troubleshooting in the nature of diagnosing computer hardware and software problems for telecommunications devices