Computer software that enables multiple users to screen share and communicate for use in providing remote technical support of software and remote technical support of online services; computer software that enables multiple users to screen share and communicate for use in providing assistance with regard to accounting and taxes; computer software for use in providing assistance with regard to accounting and taxes; computer software that enables communication between tax professionals and customers; computer software that enables users to capture, upload, download, store, organize, view, create, edit, encrypt, send and share receipts, documents, information, data, images, photographs, and electronic messages, all in the field of tax planning, tax return preparation, and tax return filing; computer software that enables communication between technical support representatives and customers; computer software for use in providing technical support; computer software for use in troubleshooting problems with computer software and online services via telephone, online chat, e-mail, video and other means; mobile application software for tax planning, tax calculation, and tax return preparation and filing, processing tax payments, and for organizing, tracking and reporting tax-deductible expenses; computer software that enables users to photograph and upload documents; downloadable software in the nature of a mobile applications for use in tax planning, tax calculation, and tax return preparation and filing; computer software for use in tax planning, tax calculation, and tax return preparation; computer software for use in filing of tax returns, tax reports and tax documents; computer software for processing tax payments; computer software for organizing, tracking and reporting tax-deductible expenses; computer software for tracking charitable donations and calculating charitable tax deductions and fair market value of goods and services; computer software for customers to directly deposit tax refunds into accounts at financial institutions; computer software for use in pre-populating tax forms with tax data from online accounts; computer software for use in importing data from tax documents

Providing temporary use of online non-downloadable software for online banking; providing temporary use of online non-downloadable software for determining eligibility for healthcare subsidies and for calculating healthcare subsidies; providing temporary use of on-line non-downloadable software that enables multiple users to screen share and communicate for use in providing remote technical support of software and remote technical support of online services; providing temporary use of online non-downloadable software that enables multiple users to screen share and communicate for use in providing assistance with regard to accounting and taxes; providing temporary use of online non-downloadable software for use in providing assistance with regard to accounting and taxes; providing temporary use of on-line non-downloadable software that enables communication between tax professionals and customers; providing temporary use of on-line non-downloadable software that enables communication between technical support representatives and customers; providing temporary use of on-line non-downloadable software for use in providing technical support; providing temporary use of on-line non-downloadable software for use in troubleshooting problems with computer software and online services via telephone, online chat, e-mail, video and other means; providing temporary use of on-line non-downloadable software that enables communication between technical support representatives and customers; providing temporary use of on-line non-downloadable software that enables users to ask and answer each other's questions, and to ask questions and receive answers from a computer system; providing temporary use of on-line non-downloadable software that prompts users with personalized instructions based on real time analysis of the user's question structure and semantics; providing temporary use of on-line non-downloadable software that advises users on re-phrasing questions using personalized tips to guide users; providing temporary use of on-line non-downloadable software that enables users to post and respond to questions in the fields of tax, healthcare, health insurance legislation, health insurance subsidies, medical care subsidies, health care plan options and the Affordable Care Act, immigration reform, legislation, business, and current events; providing temporary use of on-line non-downloadable software that enables users to contribute and edit digital content in the fields of tax, healthcare, health insurance legislation, immigration reform, legislation, business, and current events; providing temporary use of on-line non-downloadable software that enables users to determine eligibility for healthcare subsidies; providing temporary use of on-line non-downloadable software that enables users to calculate healthcare subsidies; providing temporary use of on-line non-downloadable software for use in sharing communications in the fields of tax, health insurance, health insurance exchanges, health insurance legislation, health insurance subsidies, medical care subsidies, health plan options and the Affordable Care Act; providing temporary use of online non-downloadable software for use in tax planning, tax calculation, and tax return preparation; providing temporary use of online non-downloadable software for use in filing of tax returns, tax reports and tax documents; providing temporary use of online non-downloadable software for processing tax payments; computer software for organizing, tracking and reporting tax-deductible expenses; providing temporary use of online non-downloadable software for tracking charitable donations and calculating charitable tax deductions and fair market value of goods and services; providing temporary use of online non-downloadable software for customers to directly deposit tax refunds into accounts at financial institutions; providing temporary use of online non-downloadable software for use in pre-populating tax forms with tax data from online accounts; providing temporary use of online non-downloadable software for use in importing data from tax documents; providing a web site featuring technology that enables users to capture, upload, download, store, organize, view, create, edit, encrypt, send and share receipts, documents, information, data, images, photographs, and electronic messages, all in the field of tax planning, tax return preparation, and tax return filing; technical support services, namely, troubleshooting of problems with computer software; technical support services, namely, troubleshooting of problems with online services, namely, web applications, via telephone, online chat, e-mail and other means