Software as a service (SAAS) services featuring software for use in the food service industry for management of a customer's catering account, instant email messaging, ordering of catering services by customers, tracking and archiving business accounts, creating proposals for catering functions, customer invoices, and delivery and pick up lists, creating and posting catering event satisfaction surveys, creating marketing materials, promotional materials, coupons, and menus, tracking loyalty program points, creating gift certificates, providing sales and kitchen production, management of customer's supplies, costs, and inventory, managing and stocking of supplies, management of customer invoices and payments, integration of customer's payment and finance systems, processing payments, and reserving rooms