Computer hardware and software systems for integration of various computer telephony integration systems to allow operators to manage calls and data from single interface; Computer software platforms for computer aided dispatch for public-safety answering point and control rooms; Computer software platforms for managing operations or critical situations for various types of control rooms, namely for public-safety, emergency management, private control rooms, and home care; Computer software platforms for providing business intelligence for planning processes and distributing resources; Computer software platforms for providing interface to deal with incidents, dispatches, and to manage data from call taking systems; Computer software platforms for computer telephony integration for use in variety of public safety answering points, emergency management, home care management and control rooms; Computer software platforms for real time communication between on-board vehicle equipment and control rooms by means of radios, tablets, diagnostic systems or videos; Computer software platforms for providing geographical information system platform for tracing course of events

Computer software development in the field of computer-aided dispatch; Design and development of computer software platform for managing operations or critical situations for public-safety answering points or control rooms; Developing customized software in the field of managing operations or critical situations for public-safety answering points or control rooms for others; Software development and product development in the field of business intelligence software solution to provide analysis and reporting; Software development in the field of public-safety answering point or emergency management to provide user interface to deal with incidents, dispatches, or to manage data; Technological consultation in the technology field of computer-aided dispatch and technology integration, namely computer-telephone integration and geographical information system, for public-safety answering point or control rooms