Software as a service (SAAS) services in the field of emergency response vehicle services featuring Internet-based software for recording emergency response vehicle calls, providing real-time access to existing patient information, managing tracking and monitoring information regarding emergency response vehicle status and location, evaluating emergency response vehicle operations based on performance indicators, dispatching emergency response vehicles to a location of a call, providing quality assurance and quality improvement evaluations of emergency response vehicle performances, verifying billing information before the billing information is forwarded to third parties for reimbursement, and billing third parties for emergency response vehicle services rendered