Computer hardware, namely, computers and computer peripheral devices and software, for use with audio and text monitoring equipment, for receiving, processing, transmitting and displaying data; magnetic and optic data carriers and computer software and programs recorded thereto, namely, prerecorded magnetic and optic data carriers with software featuring speech recognition, speech synthesis, voice biometrics, voice conversion, speech analytics, social media analytics, interactive voice response, speech enabled auto attendant, answering machine detection, call steering, speech to text, text to speech, speaker diarization, user experience analytics; computer application software for mobile phones in the nature of mobile applications for speech synthesis; downloadable computer software in the nature of computer software for speech synthesis; computer application software for mobile phones in the nature of computer software for voice biometrics; downloadable computer software in the nature of computer software for voice biometrics; computer application software for mobile phones in the nature of computer software for voice conversion; downloadable computer software in the nature of computer software for voice conversion; computer application software for mobile phones in the nature of mobile applications for speech analytics, namely, speech recognition and statistical analysis software that measures a variety of parameters, namely, intonation, vocabulary used, and emotional state of customers during calls; downloadable computer software in the nature of speech analytics, namely, speech recognition and statistical analysis software that measures a variety of parameters, namely, intonation, vocabulary used, and emotional state of customers during calls in the fields of banking, insurance, forensics, healthcare, and education; computer application software for mobile phones in the nature of mobile applications for customer service, call center support, and voice recognition in the field of, telecommunication, banking, insurance, healthcare, forensics, and education; downloadable computer software for customer service, call center support, and voice recognition in the field of telecommunication, banking, insurance, healthcare, forensics, and education; computer software and downloadable computer software for voice recognition, namely, software for banking, telecommunications, insurance, forensics, healthcare, and education; computer application software for mobile phones in the nature of computer software for call steering for speech based human-machine interaction; downloadable computer software in the nature of computer software for call steering for speech based human-machine interaction

Business and market research services in the field of call centers; business data analysis, namely, analysis of customer satisfaction in the field of customer service calls in the fields of banking, insurance, healthcare, and forensics; business data analysis, namely, statistical data analysis in the field of call centers

Scientific analysis in the field of customer service, call centers, telecommunications, banking, insurance, healthcare, forensics, and education; research services in the fields of telecommunications technology and forensic science, namely, analysis, detection and isolation of biometric markers in audio samples; engineering services in the field of speech technology; computer services, namely, computer monitoring service which tracks application software performance, performs periodic maintenance and provides reports and alerts concerning such performance; computer programming; computer system design; updating websites for others; computer software design; updating computer software; computer software rental; hosting audio software interface websites for others; computer hardware rental; software as a service (SAAS) services for interactive voice response, namely, for use in customer service, telecommunication, banking, insurance, healthcare, forensics, law, and education; software as a service (SAAS) services featuring software for speech enabled auto attendants, namely, for use in customer service, telecommunication, banking, insurance, healthcare, forensics, law, and education; software as a service (SAAS) services featuring software for answering machine detection, namely, for use in customer service, telecommunication, banking, insurance, healthcare, forensics, and education; software as a service (SAAS) services featuring software for call steering, namely, for use in customer service, telecommunication, banking, insurance, healthcare, forensics, and education; computer software development in the field of mobile applications and websites; software as a service (SAAS) services featuring software for voice analysis for identity recognition, namely, forensic analysis in the nature of audio biometrics