Computer application software for mobile phones, namely, software for service management companies; Computer e-commerce software to allow users to perform electronic business transactions via a global computer network; Computer hardware and computer software programs for the integration of text, audio, graphics, still images and moving pictures into an interactive delivery for multimedia applications; Computer hardware and software system for tracking people, objects and pets using GPS data on a device on the tracked people, objects and pets; Computer hardware and software used for the control of voice controlled information and communication devices; Computer software for the collection, editing, organizing, modifying, book marking, transmission, storage and sharing of data and information; Computer software, namely, an application allowing sales and field service employees to update and receive data stored in an enterprise's computer databases in real time, using a mobile device, with full telephony integration with the telephone and/or software features of the mobile device; Downloadable cloud computer software for service management companies; Downloadable computer software for service management companies; Downloadable mobile applications for service management companies; Downloadable software in the nature of a mobile application for service management companies