Education services, namely, providing training, workshops and seminars in the fields of marketing, customer relations, customer lifecycle, and customer experience; Educational and entertainment services, namely, providing motivational speaking services in the field of marketing, customer relations, customer lifecycle, and customer experience; Educational services, namely, conducting training, workshops and seminars in the fields of marketing, customer relations, customer lifecycle, and customer experience and distribution of training materials in connection therewith; On-line electronic newsletters delivered by e-mail in the field of marketing, customer relations, customer lifecycle, and customer experience; On-line journals, namely, blogs featuring articles, news and information onmarketing, customer relations, customer lifecycle, and customer experience; Providing on-line newsletters in the field of marketing, customer relations, customer lifecycle, and customer experience; Providing on-line training workshops and seminars in the field of marketing, customer relations, customer lifecycle, and customer experience; Providing online newsletters in the field of marketing, customer relations, customer lifecycle, and customer experience via e-mail; Training services in the field of marketing, customer relations, customer lifecycle, and customer experience; Workshops and seminars in the field of marketing, customer relations, customer lifecycle, and customer experience