Computer software for storing, managing, tracking, analyzing, and reporting data in the field of marketing, promotion, sales, customer information, customer relationship management, sales support, and employee efficiency

(Based on Use) Business services delivered by internet web site and electronic communications, namely, business reputation monitoring by the monitoring and reporting of mentions and interactions in online usage and social media platforms, and enabling responses and record keeping for such monitoring, reporting, and responses via internet web site, and providing a web site featuring information in the fields of marketing, advertising, public relations, and customer relationship management

(Based on Intent-to-Use) Software as a service (SaaS) services, namely: featuring temporary use of on-line, non-downloadable software for monitoring, collecting, managing, and analyzing data in the fields of social media, reputation management, marketing, advertising, public relations and customer relationship management; providing temporary use of on-line non-downloadable software to facilitate communicating among peer professionals in the advertising, marketing and business services fields and for customizing computer application user interfaces; all the foregoing services available from computer databases, the Internet or via other communications; information, advice and consultancy in relation thereto