Compiler software; Computer application software for mobile phones, namely, software for customer relationship management; Computer application software for tablets and devices, namely, software for customer relationship management; Computer database management software for use in personalizing the content of e-mail communications; Computer software for application and database integration; Computer software for communicating with users of hand-held computers; Computer software for controlling and managing access server applications; Computer software for creating searchable databases of information and data; Computer software for providing an on-line database in the field of transaction processing to upload transactional data, provide statistical analysis, and produce notifications and reports; Computer software for the collection, editing, organizing, modifying, book marking, transmission, storage and sharing of data and information; Computer software for use in customer relationship management (CRM); Computer software for wireless content delivery; Computer software for customer relationship management; Computer software platforms for customer relationship management; Computer software that provides real-time, integrated business management intelligence by combining information from various databases and presenting it in an easy-to-understand user interface; Computer software that provides web-based access to applications and services through a web operating system or portal interface; Computer telephony software; Downloadable cloud computer software for customer relationship management; Downloadable electronic data files featuring customer relationship management tools; Downloadable mobile applications for customer relationship management; Downloadable multimedia file containing text relating to customer relationship management; Downloadable software in the nature of a mobile application for customer relationship management; Electronic software updates, namely, downloadable computer software and associated data files for updating computer software in the fields of customer relationship management, provided via computer and communication networks; Software for customer relationship management