software as a service (SAAS) services featuring software for invoicing, appointment and medical procedure scheduling and calendaring, uploading medical data, documents and images and generating reports; software as a service (SAAS) services featuring software for use in database management, calendar management, contact management and reminder generation relating to contacts; software as a service (SAAS) services featuring software that enables a business's customers to book appointments online; computer software that provides web-based access to applications and services through a web operating system or portal interface; software as a service (SAAS) services featuring software that enables users to request and confirm appointments via a dashboard; providing temporary use of non-downloadable computer software for use by animal shelters and humane societies to manage and organize the intake, treatment, and placement of lost or abandoned animals; creating an on-line community accessible by means of a web site, personal digital assistant and mobile phone for pet owners, pet healthcare professionals, animal shelter and animal adoption organization employees and owners, pet service providers, pet supply vendors, and all individuals interested in pets to form virtual communities; providing a web site featuring technology and accessible by means of a web site, personal digital assistant and mobile phone that allows animal welfare organizations and pet service providers to promote their services