Educational services, namely, providing live and online courses of instruction, seminars, workshops, classes, training exercises, and lectures in the fields of business, business management, business operations, business efficiencies, business performance, business organization, business structure, international business, culture, culture change, change management, manufacturing, sales, strategy, communication, facilities management, business finance, logistics, supply chain, value-chain, inventory management, marketing, human resources, communications, industrial engineering, lean, product quality improvement, business and enterprise readiness, decision making, business improvement, continuous improvement, product design and development, quality, innovation, service, performance improvement, best-practices, and leadership and distribution of course and educational teaching materials in connection therewith; Educational services, namely, conducting workshops, seminars and conferences designed to teach businesses to improve overall performance in manufacturing, sales, and product or service development processes and implement a system of continuous performance improvement