downloadable webinars, downloadable publications in the nature of on-line newsletters, and downloadable electronic publications in the nature of books, booklets, pamphlets, workbooks, case studies, and research papers all in the fields of business, business management, business operations, business efficiencies, business performance, business organization, business structure, international business, culture, culture change, change management, manufacturing, sales, strategy, communication, facilities management, business finance, logistics, supply chain, value-chain, inventory management, marketing, human resources, communications, industrial engineering, lean, product quality improvement, business and enterprise readiness, decision making, business improvement, continuous improvement, product design and development, quality, innovation, service, performance improvement, best-practices, and leadership

Association services in the nature of a membership organization dedicated to promoting organizational change management and continuous improvement in the performance of businesses and other organizations; Providing business networking opportunities for individuals to discuss and exchange information on business, business management, business operations, business efficiencies, business performance, business organization, business structure, international business, culture, culture change, change management, manufacturing, sales, strategy, communication, facilities management, business finance, logistics, supply chain, value-chain, inventory management, marketing, human resources, communications, industrial engineering, lean, product quality improvement, business and enterprise readiness, decision making, business improvement, continuous improvement, product design and development, quality, innovation, service, performance improvement, best-practices, and leadership; Business assistance, advisory and consulting services provided to all industries except hotels in the fields of business, business management, business operations, business efficiencies, business performance, business organization, business structure, international business, culture, culture change, change management, manufacturing, sales, strategy, communication, facilities management, business finance, logistics, supply chain, value-chain, inventory management, marketing, human resources, communications, industrial engineering, lean, product quality improvement, business and enterprise readiness, decision making, business improvement, continuous improvement, product design and development, quality, innovation, service, performance improvement, best-practices, and leadership; Providing a website featuring information about special events for business purposes to members of a voluntary association in the fields of business, business management, business operations, business efficiencies, business performance, business organization, business structure, international business, culture, culture change, change management, manufacturing, sales, strategy, communication, facilities management, business finance, logistics, supply chain, value-chain, inventory management, marketing, human resources, communications, industrial engineering, lean, product quality improvement, business and enterprise readiness, decision making, business improvement, continuous improvement, product design and development, quality, innovation, service, performance improvement, best-practices, and leadership; Arranging and conducting business conferences; Advertising services, namely, promoting the brands, goods and services of others; promoting the goods and services of others by means of sponsorship relationships; providing a website featuring consumer information on and providing hyperlinks to on-line retailers that sell books, tools, aids, apparatus, and hardcopy publications in the fields of business, business management, business operations, business efficiencies, business performance, business organization, business structure, international business, culture, culture change, change management, manufacturing, sales, strategy, communication, facilities management, business finance, logistics, supply chain, value-chain, inventory management, marketing, human resources, communications, industrial engineering, lean, product quality improvement, business and enterprise readiness, decision making, business improvement, continuous improvement, product design and development, quality, innovation, service, performance improvement, best- practices, and leadership

Educational services, namely, providing non-downloadable publications in the nature of books and real-time webinars in the fields of business, business management, business operations, business efficiencies, business performance, business organization, business structure, international business, culture, culture change, change management, manufacturing, sales, strategy, communication, facilities management, business finance, logistics, supply chain, value-chain, inventory management, marketing, human resources, communications, industrial engineering, lean, six-sigma, business and enterprise readiness, decision making, business improvement, continuous improvement, product design and development, quality, innovation, service, performance improvement, best-practices, and leadership. Educational services, namely, providing training and training of individuals and organizations for certification in the fields of business, business management, business operations, business efficiencies, business performance, business organization, business structure, international business, culture, culture change, change management, manufacturing, sales, strategy, communication, facilities management, business finance, logistics, supply chain, value-chain, inventory management, marketing, human resources, communications, industrial engineering, lean, six-sigma, business and enterprise readiness, decision making, business improvement, continuous improvement, product design and development, quality, innovation, service, performance improvement, best-practices, and leadership. Educational services, namely, providing coaching and conducting seminars in the fields of business, business management, business operations, business efficiencies, business performance, business organization, business structure, international business, culture, culture change, change management, manufacturing, sales, strategy, communication, facilities management, business finance, logistics, supply chain, value-chain, inventory management, marketing, human resources, communications, industrial engineering, lean, six-sigma, business and enterprise readiness, decision making, business improvement, continuous improvement, product design and development, quality, innovation, service, performance improvement, best-practices, and leadership; Arranging and conducting business seminars and workshops