Software as a service (SaaS) services featuring software for customer relationship management and contact management integration for managing, tracking, analyzing, reporting and displaying customer interaction information consisting of phone calls, text messages, electronic mail, meetings, tasks, events, and the like; Software as a service (SaaS) services featuring software for storing and tracking the progress of customer development, namely, business deals, sales, conversion and relationships; Software as a service (SaaS) services featuring software for marketing, promotion, sales, customer information, customer relationship management, sales support, and employee efficiency; Software as a service (SaaS) services for managing business and sales leads; Software as a service (SaaS) services for gamification of sales and support processes, and competition amongst sales and support professionals