Troubleshooting services in the nature of repair of broadcast computer network systems hardware and computer equipment problems to reduce or eliminate off-air broadcast time

Technical support services, namely, providing remote monitoring of technological functions of computer network systems used for video and on-air broadcasting; providing remote monitoring of the functioning and use of electrical equipment used for video and on-air broadcasting, namely, computer servers, production switchers, routing switchers and associated control systems for audio, video, and control signals, audio and video control panels, computer network switches and routers, modular frames and associated modular video and audio processing boards, health and diagnostic monitoring systems and associated processors, audio and video recorders, computer storage area network (SAN), computer network-attached storage (NAS), and other spinning disk and solid state storage devices, and video cameras and associated control hardware and software; computer technology support services, namely, helpdesk services in the nature of providing responses to computer system and computer equipment incident alerts by end users to identify, analyze, remediate and resolve such network and equipment failures, errors, problems and operational issues; technical support services, namely, providing remote monitoring of technological functions of broadcast network systems and the functioning and use of broadcast network equipment, namely, computer servers, production switchers, routing switchers and associated control systems for audio, video, and control signals, audio and video control panels, computer network switches and routers, modular frames and associated modular video and audio processing boards, health and diagnostic monitoring systems and associated processors, audio and video recorders, computer storage area network (SAN), computer network-attached storage (NAS), and other spinning disk and solid state storage devices, and video cameras and associated control hardware and software, all to reduce or eliminate off-air broadcast time; troubleshooting services in the nature of diagnosing of broadcast computer network systems hardware and computer equipment problems to reduce or eliminate off-air broadcast time; providing remote monitoring of computer network systems used for video and on-air broadcasting to ensure proper functioning