Insurance and financial services, namely, insurance premium rate calculation, underwriting, and administration of auto, recreational vehicle, motor home, motorcycle, antique/collectible vehicle insurance, boat, homeowners, personal excess liability, flood, and other personal lines insurance coverage; Insurance carrier services; Providing customers electronic processing and transmission of electronic funds transfer payments and payment data; Providing customers access to policy documents, and the ability to execute self-service online; Assessing and processing insurance claims, namely, in the field of property and casualty insurance, providing administrative services and processing and adjusting insurance claims made by policyholders; Providing customers electronic payment of claims