Computer monitoring service which tracks application software performance, performs periodic maintenance and provides reports and alerts concerning such performance; Computer monitoring service which tracks hardware performance and processes and sends out historical reports and alerts; Design and implementation of software and technology solutions for the purpose of product and document authentication and tracking, and brand monitoring and protection, to protect against counterfeiting, tampering, and diversion, and to ensure the integrity of genuine products and documents; Software as a service (SAAS) services featuring software for monitoring hardware and software attributes of electronic devices as well as their applications software; Software as a service (SAAS) services, namely, hosting software for use by others for use with web-based graphing and historic analysis of data received by devices