Computer software and software as a service for use by the retail and franchise industries for managing a variety of business and financial transactions and operations, namely, management of franchises, retail outlets, communication, financial reporting, document delivery, supply chain management, help desk, support functions, marketing and sales lead management; computer interface software and networking software for use by the franchise industry for managing a variety of business and financial transactions and operations, namely, point of sales system, customer lead generation management, customer service and relationship management, financial reporting, product and service delivery management, credit card clearing and retail store management; electronic databases recorded on computer media, for use by the franchise industry, featuring directories of membership databases of franchise stores and service companies; computer software for instant and real time transmission of data, text, images, audio and video via global and local computer networks, wireless mobile devices and the internet; computer software for real time electronic messaging and real time wireless digital messaging

Software as a service for use by the retail and franchise industries for managing a variety of business and financial transactions and operations, namely, management of franchises, retail outlets, communication, financial reporting, document delivery, supply chain management, help desk, support functions, namely training, marketing and sales lead management