Printed publications, namely, brochures, booklets, and teaching material describing techniques for implementing and operating patient relationship management programs in health care organizations such as hospitals, clinics, doctor's offices, and manufacturers and distributers of medical equipment, devices, and pharmaceuticals to use for training case managers, nurses, medical personnel and other care providers how to effectively engage patients, drive compliance and adherence, manage patients, and guide patients through customized and personalized care pathways to achieve successful health outcomes

Educational services, namely, providing classes as part of establishing and operating patient relationship management programs in health care organizations such as hospitals, clinics, doctor's offices, and manufacturers and distributers of medical equipment, devices, and pharmaceuticals that seek to train case managers, nurses, medical personnel and other care providers in techniques to engage patients, drive compliance and adherence, manage patients, and guide patients through customized and personalized care pathways to achieve successful health outcomes

Computer services, namely, providing internet accessible patient relationship management software to case managers, nurses, medical personnel and other care providers associated with health care organizations such as hospitals, clinics, doctor's offices, and manufacturers and distributers of medical equipment, devices, and pharmaceuticals to enable, assist, and partially automate the processes of effectively engaging patients, driving and tracking compliance and adherence by patients, determining and recording patients' physical and mental states, and to guiding patients through customized and personalized care pathways to achieve successful health outcomes