Computer software, namely, computer software for conducting market research in the field of electronic commerce sales and services; computer software for evaluating effectiveness of Internet sites; computer software for business consulting, namely, for analyzing customer recommendations and customer loyalty; computer software for analyzing the effectiveness of electronic commerce sites; computer software for creating graphics; computer software for analyzing statistics; computer software for providing access to global computer networks; computer software for financial analysis

Business marketing consulting services; market research services; conducting business, customer satisfaction, customer loyalty and market research surveys; business consulting services in the field of analyzing consumer data to improve consumer experience at an electronic commerce website; business consulting services in the nature of customer satisfaction and customer loyalty services in the field of electronic commerce sales and services; business marketing services provided to marketing campaigns, namely, the collection and analysis of marketing campaign data for business purposes; business consultation and advertising and marketing in the fields of business data collection and analysis and marketing campaign data collection and analysis; marketing consulting in the field of planning, optimizing results and evaluating effectiveness of marketing campaigns

Software as a service (SAAS) services, namely, hosting customer relationship management software for use by others for collecting and analyzing marketing campaign data, for analyzing business data, for financial planning of marketing campaigns and for the collection, editing, organizing, modifying, book marking, transmission, storage and sharing of data and information in the fields of customer retention and customer loyalty programs; design and development of computer software for collecting and analyzing business and marketing campaign data, financial planning of marketing campaigns and marketing workflow management projects; design and development of computer software for use in the fields of customer retention and customer loyalty programs; providing on-line non-downloadable software for collecting and analyzing marketing campaign data, for analyzing business data, for financial planning of marketing campaigns and for the collection, editing, organizing, modifying, book marking, transmission, storage and sharing of data and information in the fields of customer retention and customer loyalty programs