Customer support services for pre- and post-sales; product technical support; outsourcing services for the repair, replacement, warranty management, order fulfillment, assets in transit tracking, reimbursement, recovery, liquidation and diagnostics for computers, laptops, DVRs, HDTVs, video game consoles, phones, smart phones and meters, cable and satellite boxes, and other consumer electronics and Internet-based electronic appliances with optimized customer interactions and process tracking. Automated knowledge management system providing customer relations management (CRM) functions, such as warranty management, business and process analytics, call center services, product and tech support and diagnostics for computers, laptops, DVRs, HDTVs, video game consoles, phones, smart phones and meters, cable and satellite boxes, direct TV, and other consumer electronics and Internet-connected electronic appliances

Repair, replacement, refurbishing, recovery, return, liquidation and diagnostics of electronic equipment, such as computers, laptops, DVRs, HDTVs, video game consoles, phones, smart phones and meters, cable and satellite boxes, direct TV, and other consumer electronics and Internet-connected electronic appliances