Data processing apparatus; Computers; Software for use in database management and electronic storage of data in the field of customer service centers, sales centers and call centers; Computer software packages for use in database management and in electronic storage of data as well as for handling and management of orders for use in the field of customer service centers, sales centers and call centers; Computer programs for data processing; Software for commerce over a global communications network, namely, for use in the field of customer service centers, sales centers and call centers; Computer software for creating searchable databases of information and data; none of the aforesaid goods in the field of workforce learning and development

Administrative data processing; Management of telephone call centers for others; Capturing, processing and outputting of data in databases; Computerized file management; Business management, in particular for customer service centers, sales centers and call centers; Business consultancy, in particular for customer service centers, sales centers and call centers; Providing office functions, in particular customer service centers, sales centers and call centers; Customer service centers and sales centers and call centers, namely, advice for customers relating to price, product quality, payment options, handling of complaints; Commercial information and advice for consumers; Provision of information on the internet in the field of customer service centers, sales centers and call centers; none of the aforesaid services in the field of workforce learning and development

Telecommunications, namely, providing telecommunications connections to a global computer network, telecommunications gateway services, transmission of database information via telecommunications networks; Telecommunication services, namely, telecommunication access services, personal communication services, transmission of voice, data, graphics, sound and video by means of broadband, power line or wireless networks; Providing of access to the internet; Providing platforms on the internet; Providing access to internet portals; Operating on-line chat lines, chat rooms and forums; Transmission of messages, data and images via computers or mobile telephones; Web messaging; Providing telecommunication channels for teleshopping services; Telecommunication services in the nature of providing telephone features, namely, call forwarding

Design of software; Software creation; Software engineering; Developing computer software; Software development services; Software customization services; Leasing of computer software; Custom design of software packages; Software development, programming and implementation; Providing temporary use of non-downloadable computer software for preparing shipping documents over computer networks, intranets and the internet; Providing temporary use of non-downloadable computer software for shipment processing over computer networks, intranets and the internet; Providing temporary use of non-downloadable computer software for preparing invoices over computer networks, intranets and the internet; Design and development of computer software; Rental of electronic memory capacity in computer centers; Rental of computing capacities in computer centers; Providing of online non-downloadable computer programs for use in database management and in electronic storage of data as well as for handling and management of orders for use in the field of customer service centers, sales centers and call centers on data networks and the internet; Implementation of computer programs on networks; Providing a website featuring non-downloadable software for the management of data on servers; Providing web space, namely, hosting the websites for others; Providing memory capacity for data, namely, hosting of websites in the nature of providing memory capacity and web space for others; Operation of telephone call centers, namely, rental and free licensing of the technical equipment necessary therefor, namely, rental of computer software, data processing equipment and computer peripheral devices; none of the aforesaid services in the field of workforce learning and development