Computer software for administration of computer networks and information technology (IT) systems, for administration of telephone networks and voice data networks, for use in network management, for connecting users on wireless networks, for connecting computer networks users, for communicating with users of hand-held computers, for controlling and managing access server applications, for management of communication equipment, for wireless content delivery; communications software for connecting users on wireless networks, computer networks, and information technology (IT) systems; telephones; wired and wireless communications devices for voice, data or video transmission; electronic storage device, namely, blank flash drive, blank optical discs, blank computer disc memory media, blank computer hard drives, and storage subsystems for storage and backup of electronic data either locally or via a telecommunication network; telecommunications and data networking hardware, namely, devices for transporting and aggregating voice, data, and video communication across multiple network infrastructures and communications protocols; communications servers; computer hardware and computer peripheral devices; computer hardware and computer software programs for the integration of text, audio, graphics, still images and moving pictures into an interactive delivery for multimedia applications; computer hardware and software systems for teleconferencing and video conferencing; computer hardware for communicating audio, video and data between computers via a global computer network, wide-area computer networks, and peer-to-peer computer networks; computer software for integrating, controlling, enhancing, securing, and managing video, voice and data communications; digital telephone platforms and software; speakerphones; video phones; computer software for telecommunications services, namely, computer software for the operation and management of mobile, web-based, fixed-line, internet telephony, video over internet protocol services, voice over internet protocol services, computer software for management and synchronization of telephone communications, voicemails, and facsimiles; computer software for telephone communications; computer software for providing hosted PBX (private branch exchange) services; scientific, surveying, electric, photographic, optical, measuring, signaling, and supervision checking apparatus, namely, apparatus for recording, transmission or reproduction of sound or images; calculating machines, data processing equipment and computers; computer telephony software; softphones, namely, computer application software found on computers to emulate a telephone; computer software used for unified communications, namely, the enabling of communications via audio, video, chat, and conferencing; computer software used to record voice and video calls

Providing electronic telecommunication connections, namely, providing internet connectivity for wired and wireless and remote controlled devices and information technology (IT) systems; wired and wireless broadband data transmission; transmission and distribution of audio visual content, software, and data to computer network systems and information technology (IT) systems; providing multiple-user access to a global computer information network for the transfer and dissemination of audio visual content, software and data; telecommunications services, namely, facsimile communication services; facsimile broadcasting services; broadcast communication services, namely, electronically transmitting messages to designated recipients for others; providing facsimile communication services from the internet; providing on-line facsimile transmission services, particularly services that enable users to send and/or receive messages through a wireless data network; communication services, namely, transmission and reception of voice, data, graphics, images, information, audio and video via communications networks, wireless communication networks, the internet, information services networks and data networks; telecommunications services, namely, providing access to telecommunications networks featuring mobile, web-based, computer-based, internet telephony, and voice over internet protocol services for transporting and aggregating voice, data, graphics, images, information, audio and video communications across multiple network infrastructures and communications protocols by means of the internet; cellular telephone communication; cellular telephone services; communication by mobile telephone; communications by telephone; mobile telephone communication; mobile telephone services; audio teleconferencing; network conferencing services; providing facilities and equipment for telepresence conferencing; providing facilities and equipment for video conferencing; providing telephone conferencing services; provision of video conferencing services; telecommunication services, namely, local and long distance transmission of voice, data, graphics and video by means of broadband, copper and optical or wireless networks; telecommunication services, namely, local and long distance transmission of voice, data, graphics by means of telephone, telegraphic, cable, and satellite transmissions; teleconferencing and video conferencing services; telepresence conferencing services; video teleconferencing; web conferencing services; wireless electronic transmission of voice signals, data, facsimiles, images and information

Computer services, namely, remote management of telecommunication systems and devices, computer networks, telephone networks, and information technology (IT) systems of others; providing virtual computer systems and virtual computer environments through cloud computing for configuring, managing, tracking, monitoring, controlling and operating wireless networks, wireless devices, information technology (IT) systems, and remote controlled devices; hosting an interactive website for others for purposes of configuring, managing, tracking, monitoring, controlling and operating wireless networks, wireless devices, computer networks, telephone networks, information technology (IT) systems, and remote controlled devices; providing virtual computer systems and virtual computer environments through cloud computing for collecting and analyzing data from wireless networks, wireless devices, computer networks, telephone networks, information technology (IT) systems, and remote controlled devices; providing an internet portal for configuring, managing, tracking, monitoring, controlling and operating wireless networks, wireless devices, information technology (IT) systems, and remote controlled devices, for providing information in the field of communications technology, telecommunications hardware and software, networking hardware and software, information technology (IT) systems, and wireless networking, and for providing technical and customer support services, namely, troubleshooting in the nature of diagnosing computer software and hardware problems, monitoring of computer usage, connections, and troubleshooting of computer software programs for service quality of telecommunication systems and devices, computer networks, telephone networks, and information technology (IT) systems for others for technological purposes; providing technical and customer support services, namely, providing technical assistance in the form of 24/7 service desk or help desk services for billing and payment processes and with computer software and hardware problems in the field of networking hardware and software, information technology (IT), and wireless networking; computer services in the field of telecommunication hardware and software performed for others, namely, network address translation (NAT) services, bandwidth testing and monitoring, quality of service (QOS) testing and implementation, firewall testing, voice over internet protocol prioritization, bandwidth planning, network assessment, dynamic host configuration protocol (DHCP) and domain name server (DNS) integration services, firewall and wireless operations testing, and line testing, namely, telephone line testing and computer telephone line testing; design and development of computer hardware and software; consulting services in the field of design, development, implementation, evaluation, operation, and use of communications systems software as a services for communications systems; application service provider featuring software for use in providing customer interaction management cross platform contact center communications, operations and management, and contact center and telecommunications synchronized functionality; providing online non-downloadable computer database software and communications software for managing databases and sending and receiving voice messages to enable better efficiency, communications and visibility between businesses and their contact center resources; customization and implementation of computer software for contact center management; technical support services, namely, troubleshooting of computer software problems of telephony systems for others; platform as a service (PAAS) featuring hosted computer software platforms allowing for integration of telecommunication services, including voice, video, conferencing, instant messaging, presence and worldwide web collaboration; scientific and technological services, namely, scientific research, analysis, and testing in the field of computer networking hardware and software; industrial analysis and research services in the field of computer networking hardware and software; application service provider, namely, designing, developing, managing and maintaining computer software and associated data files as part of hosting non-downloadable software that enables users to integrate contact information from a variety of different networks and systems, to have calls forwarded to a variety of different networks and systems, to connect to a variety of different instant messaging networks and systems, to conduct video conferencing, to place phone calls and video phone calls anywhere in the world, and to convert and deliver facsimiles, emails, and voicemail messages to a variety of different networks and systems