Collection and analysis of quality metric data for healthcare providers for business purposes; preparing business reports; preparing business reports relating to operational performance and re-hospitalization rates for long-term care providers or post-acute care facilities; business services provided to the healthcare industry, namely, the collection, reporting, and analysis of healthcare data for business purposes; business analysis services for the healthcare industry, namely, analysis of healthcare data from patients admitted to skilled nursing facilities or to other post-acute settings, to determine at-risk patients, quality of care, patient risk assessments, rates, trends, patterns, and causative factors contributing to decline in condition, change in activities of daily living (ADL), mood, depression, and cognition, risk of falls, pressure ulcers, and death, and hospitalization and re-hospitalization; business analysis services for the healthcare industry, namely, descriptive and predictive analytics based upon assessment and calculation of patients' decline in condition, change in activities of daily living (ADL), mood, depression, and cognition, and fall, pressure ulcer, death, hospitalization and re-hospitalization risk, based on patient characteristics, calculation of observed re-hospitalization rates and risk-adjusted re-hospitalization rates, calculation of Centers for Medicare and Medicaid Services (CMS) quality measures (QMs), and providing graphical representations of statistics related to change in activities of daily living (ADL), mood, depression, cognition, falls, pressure ulcers, frailty, and hospitalization and re-hospitalization; business analysis services for the healthcare industry, namely, assessment and calculation of patients' decline in condition, change in activities of daily living (ADL), mood, depression, and cognition, risk of falls, pressure ulcers, death, hospitalization and re-hospitalization, and identification and evaluation of post-acute care options with corresponding hospitalization and re-hospitalization risk assessments