Computer software development tools; Computer software for application and database integration; Computer software for communicating with users of hand-held computers; Computer software for computer system and application development, deployment and management; Computer software for providing an on-line database in the field of transaction processing to upload transactional data, provide statistical analysis, and produce notifications and reports; Computer software for use in customer relationship management (CRM); Computer software that provides real-time, integrated business management intelligence by combining information from various databases and presenting it in an easy-to-understand user interface; Computer software that provides web-based access to applications and services through a web operating system or portal interface; Computer software to enable the transmission of photographs to mobile telephones; Control system for the remote observation, management and operation of cranes, comprising computers, software, electromechanical controls, and video display screens